FAQs

What is Christmas is Not Cancelled?  

Christmas Is Not Cancelled is a platform where fans, celebrities, and brands come together to support a cause through collaborative fundraising. We provide giving bundles that not only contribute to charitable efforts, making a positive impact on the lives of children in crisis, but also offer you the exciting opportunity to win fabulous prizes every week!

What is ‘Christmas University’?  

Christmas University is an innovative online platform curated by Christmas Is Not Cancelled, dedicated to providing engaging and enjoyable holiday-themed courses and celebrity game nights. With a lineup of exciting classes taught by beloved personalities, Christmas University aims to spread the joy of the holiday season while supporting charitable initiatives.

Who can participate?

Anyone can give a gift to charity through our website or participate in our virtual Christmas University program. However ourChristmas Is Not Cancelled” Sweepstakes is only open to legal residents of the United States of America and Canada (excluding the province of Quebec) who are at least eighteen (18) years of age, or have reached the age of majority in their respective state (or province) of residence at the time of entry.  See Official Rules for details.

What happens if I miss a class?

 Don't worry! All live classes and game nights will be recorded. After the class concludes, you'll receive a copy to watch and replay at your convenience

How do I know what team I am on?

If you're unsure of your team, simply contact us at hello@christmasisnotcancelled.com
What are we fundraising for?

Our aim is to collect 25,000 toys for children in crisis this holiday season, bringing joy to thousands of families nationwide.

How does the fundraising work? 

Starting October 25, you'll see toy bundles on our home page. Every purchase you make contributes to our charity efforts and grants you entries into incredible prize giveaways. For every bundle purchase, the corresponding toy or books will be sent to Toys for Tots headquarters and other organizations, ensuring children in need receive Christmas gifts.

In addition to buying toys and books for our Christmas mission,  we’re committed to donating 10% of all of our merchandise sales to Project Orphans to support their life saving programs. 

Where will the toys go?

After each bundle purchase, we fulfill the order by sending the corresponding toys or books to Toys for Tots headquarters and also distribute to children in Childhelp or Project Orphans  villages. Additionally, we send Christmas care packages to the wonderful girls at Tulsa Girls Home.

Is my purchase tax deductible?  

Unfortunately, not at the moment. However, your purchase is a crucial stepping stone towards realizing our collective mission—to gift 25,000 toys to children facing crises this Christmas. Your contribution also grants you entries into all our ongoing weekly giveaways and the chance to win the Grand Prize, making your involvement even more impactful and rewarding. Every purchase brings us closer to brightening the holiday season for these children in need.

What can we win? 

See what you can enter to win every week.  

How can I win? 

The more you participate, the more chances you have to win. You earn entries every time you take part in the Christmas University, shop merchandise on our site, or purchase a donation bundle on our site.  You will earn at least 1 entry for every $1 spent on our site.  Plus, certain giving bundles award you 2x, 3x, 4x, and even 5x the bonus entries!   Check the product description to see how many entries each item awards.  After check out, there are also free bonus entries you can earn by following the prompts.

I didn’t win the first drawing, do I need to re-enter?  

No. Your entries carry over into each weekly drawing. They do not dilute. But you can always increase your chances and earn more entries by shopping our site or following the free bonus entry prompts that pop up after checkout. 

I forgot to earn my FREE bonus entries after checkout.  Is there any way to get back to those? 

No worries, we have you covered! Just find the email with the subject: “Thank you for your order”, scroll down the bottom and click the View Order button.  This will take you to your check-out page again where you can follow the prompts to earn free bonus entries.

Do I have to sign up for Christmas University to win?   

Not at all!  Our main goal is to fundraise with the toy bundles that launch October 25!  Our “Christmas University” program is a way for us to all connect, learn how to become the best holiday hosts, and have fun.  When you’re trying to change the world, knowing like minded people who share your heart for good is priceless.  We’re all in this together, and we want to help us all connect in meaningful ways.

Do I have to make a purchase to enter? 

Of course not. We understand that you may not be in a financial position to help us achieve our goal of giving Christmas to vulnerable children. We would greatly appreciate your help to support our mission by telling your friends about Christmas is Not Cancelled and Christmas University.  To enter without contributing, follow the instructions here.

The item I want is out of stock, will you be restocking it? 

We will not be restocking any items due to the short time limits of our campaigns and our deep desire to maximize our fundraising efforts.  Please buy what you like while it's available.

I heard there's a video with hunks, where can I watch that?  

Here is last year's video or click here to watch our very first year's video.  Merry Christmas!

I want to watch "Great American Christmas" but I can't find GAC family on my TV? 

A lot of cable providers already have GAC family.  You can call 1-855-701-2804 to find out the channel number in your area.  Or you can get the Frndly TV app which has a 7 day FREE trial and is only $6.99 a month with no monthly commitments on your streaming device or smart TV.  Frndly has all the family channels you could possibly want, all for one low price.  

How can we contact you? 

If you still can't find the answer above, we'd be happy to assist you.
For the fastest response, please email us at hello@christmasisnotcancelled.com 
If your question is too complicated for email, no worries!  You can call us at
1-855-25-SANTA (72682)